The Bulk Delist/Relist add-on is a powerful tool for refreshing old listings and achieving fresh daily listings on multiple marketplaces.
This feature delists your item(s) from an existing marketplace(s) and relists the item in just seconds. That is, it entirely deletes your listing and creates a brand-new listing.
This feature is a favourite amongst Vendoo users because it allows sellers to have brand-new daily listings on multiple marketplaces in just a few clicks!
Click here to learn about how to use the delist/relist feature on the desktop version and mobile app!
Delist/Relist Error Messages
Are you experiencing an issue when you use the delist/relist feature? Cheque out these common issues and resolutions:
The Listing is Not Synced with Vendoo
This is the most common issue that users see when trying to delist and relist with Vendoo.
*Image currently reflects Vendoo's US software
Why This Happens: This happens when your listing is not synced with Vendoo. Often, this happens when users use “relist” or “renew” features offered on the Marketplace or another automated service or “bot.”
Some of these tools break the sync to Vendoo; meaning, you performed an action that created a new listing, and Vendoo does not have the link to that new listing.
How to Solve It:
Mark your item as “Not Listed” by clicking on the marketplace drop-down, and selecting “Mark As Not Listed”
Then, mark your item as “Listed,” by clicking on the marketplace drop-down and pasting the URL to the listing.
Caution: Avoid performing these actions on the marketplaces themselves or using other extensions or automation tools that cause your listings to have new URLs.
2. The Marketplace Form Is Missing Details
Remember that marketplaces change their listing forms and requirements from time-to-time. When you go to relist your items, they must comply with the current marketplace requirements.
*Video currently reflects Vendoo's US software
Why This Happens: Vendoo cannot complete the “relist” because your marketplace form is missing required information
How to Solve It: Visit the marketplace form where you can see which missing details are required. Enter that information, and list!
3. The Item Was Sold
Some marketplaces do not allow users to delete (delist) items that have been sold.
*Video currently reflects Vendoo's US software
If you are experiencing an issue outside of these circumstances, please use the help button to chat with our customer service team- we're here to help!