If you are having trouble listing on Depop or receiving a Depop error message, here is what you can do:
Are you a brand new Depop user?
Try to list your first item on Depop Marketplace directly. This will ensure that your account is finalized, your addresses are saved, and you have listing permission. Then, you should be able to list to Depop with Vendoo.
Is your Depop Account connected to Vendoo?
Make sure that you are logged into Depop on Chrome, and visit the marketplace connections screen to connect your account. Learn how here.
Is Your Depop Account Banned?
Depop is stricter than many of the other marketplaces; they will "ban" accounts for minor infractions without warning, such as the use of stock images. If you cannot log into Depop or Depop says your account is blocked or banned, check your email. In our experience, you can usually get your account back for minor infractions.
Did you reach your Depop listing maximum?
If you are unable to list on Depop, you may have reached your Depop listing maximum and you are temporarily blocked from this action. Many marketplaces do this to prevent bots and fraudulent or suspicious activity.
Sometimes, this occurs when a user has listed too many items within a time period, or listed too quickly. Unfortunately, we do not have a magic number or formula to determine why and when this happens.
Based upon our user feedback, this often occurs most often when:
You list a large amount of items;
You list items too quickly;
Your listing rate represents a speed or quantity that is not congruent with your normal listing practices; or
Your account is brand new. Note that FBMP has a probationary period for new users where your ability to list is temporarily limited.
If you have been temporarily blocked from listing on Depop here is what you can do:
First, check your email to see if Depop has reached out with instructions. Otherwise, be patient. Try again in a few hours or tomorrow. We know this is frustrating, but there is nothing that you can do until the temporary ban is removed. We also recommend using the listing and delist/relist features strategically in a way that is human-like. Do not try to list hundreds of items a day on any platform.
If the problem persists, please contact customer support.