Once Vendoo detects a sale, you’ll see a blue notification dot on your Sold tab.

Click here to open your sales detection dashboard and see your sale(s)!

Yes! Once you turn on sale detection, Vendoo will delist your items from the remaining marketplaces as they sell!

Note that sale detection is enabled for eBay, Poshmark, Mercari, and Depop during BETA.

Your recently-sold items detected by Vendoo will appear on your sale detection dashboard at the top of your sold tab on the inventory screen.

Here, you see the yellow symbol warning you that you are missing sales details. You can click “Add Sales Details” to add them.

Sales will appear in the sales detection dashboard until you add sale details or you clear all detected sales.

Yes! Your computer must be turned on and connected to the marketplaces for sale detection and automatic delist to work correctly. Every ten minutes, Vendoo will “scan” your connected marketplaces for sales. You will want to disable sleep mode for best results.

Yes! Wherever you go, Vendoo will detect your sales. However, in order for sale detection to work in the mobile app, your computer must be on and connected to the marketplaces.

At this time, Vendoo will detect your multi-quantity sales but Vendoo will not automatically delist the item unless it is your last unit available.

Once you enter the details of your sale and provide the number of units sold, Vendoo will proceed with the normal mark-as-sold process for multi-quantity items.

This process will be improved soon. 🚀

If a sale is canceled after Vendoo has detected the item as sold and delisted it:

The listing will appear in your sales detection dashboard. Instead of entering sales details, you can “clear all detected sales” items from your sales detection dashboard. Then, you will “remove sales details” and relist.

If you have already entered sales details, you will just handle this like a normal cancellation, by opening the item, selecting “remove sale details,” and relisting it.

Yes, in the Marketplace Connection screen, you can select which marketplaces that you would like Vendoo to detect sales from.

For example, if you turn on sale detection from Poshmark, Vendoo will automatically detect your Poshmark sales and automatically delist them from other marketplaces.

You cannot exclude marketplaces or items from only the delist process.

Vendoo detects an eBay sale when it is officially sold on eBay. This means when eBay has officially changed the status of the item to "sold."

In some instances, an item status will change to sold on eBay immediately, regardless of if the buyer has paid. In other instances, you might accept an offer but the item will not become "sold" until the buyer has paid.

This depends on your account settings (immediate payment), the location of the buyer (U.S. only), and recent eBay changes that are slowly rolling out.

Once eBay changes the item status to "sold," Vendoo will detect the sale.

Not yet. For now, Vendoo will detect sales from the marketplace you are currently connected to.

Vendoo will override an existing offer on Poshmark to allow your item to be automatically delisted. We do this by automatically editing the listing and changing the size, which cancels the existing offer. Then, we attempt the delist a second time, which should be successful! 🔥

If your item fails to delist for any reason, you will see a red warning symbol on your detected sale. This will warn you if your item has been detected as sold but is still listed. Then, you will delist the items individually as you normally would.

If you don’t want Vendoo to detect sales and automatically delist your items, you can turn off this feature and mark your items as sold manually.

You can disable Sale Detection and Auto Delist on the Marketplace Connections screen: